UPDATE: The updater program did not work. I get a system error when it tries to detect new firmware available and the program is shut down. I tried it in compatibility mode as Win XP SP 2. I am running Windows 7. If anyone gets it to work let me know. I will download from the mirror someone set up. I downloaded it at work but forgot to copy it to my usb key. See photo below of error. What was wrong with just letting us download the firmware. They don't need some fancy PC connected program that doesn't work.