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MY APAD ANDROID PAD WITH ROCKCHIP IS STUCK ON THE ANDROID BOOT UP SCREEN. i CANNOT GET THE UNIT STARTED, CAN SOMEONE PLEASE ASSIST ME. KINDA FREEKIN OUT HERE. BOUGHT THIS THING A WEEK AGO.
 

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Assuming you have tried switching off via the side switch yes? Were you doing anything with it when it stopped working? If you connect the pad to your pc via the lower usb port, does your pc see it as a drive?p.s. on the left hand end of your keyboard, near the middle sits the caps lock key
 
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