[dav31280]

Hello All!I purchased a eken on amazon.com and received it a few days ago. Immeditiely im having a problem! t It is not reading the SD Card slot. I tried 6 different cards (16gb sdhc micro inside a sdcard adapter, 2 8gb in 2 different adapters, 4gb regular sdhc, 2gb reg. sdhc, 2gb sd not sdhc) and none of them work! When I insert them its says "Preparing SD Card", then it says "blank card", when i drag the bar down its says SD Card is blank or has an unsupported filesystem". I put a few pics on and still says samething. I first tried reformatting it in the eken, then on the computer with standard file format then with hp format tool. Nothing worked. The 2 laptops can see the cards fine, but not the ekenI tried taking them out, restarting and putting the back in, nothing. When i go to setting> SD Card & device storage, it says total space and available space is unavailable and unmount is grayed out.When I go to photos i can see the internal rom and the built-in 2gb but not the card slot. As a last restort, I tried the factory reset and that wipe the add on file that came load, including the file view, which i tried to use and would also not see the sd card slot. I looked for app managing software through the PC and not luck, none of them will read the devicem just the internal rom.And makes it worst the company I brought it from wont return it because the add-on apps are gone.Can some one please Help, I like the device but havent been able to enjoy it!Thanks !!!David

 

[vtpad]

That's lousy. You should be able to return it because you did no actual mods to anything. Hitting a factory reset item in the list that ships in software should not void your warranty rights to return the tablet. If you tried to flash something, that would be different.Who is the seller? Might as well get that out inot the open so others can avoid him, and you can also direct him to this forum thread.

 

[TheMartian]

I'm not nearly an expert like some of the good people on here,just mentioning what I would try if I ran into that kind of situation...Have you tried reformatting your SD card using your PC or Laptop?Insert the card,go into Computer to see it listed,right click on it,select to reformat it,choose FAT32,follow prompts,let it do it's thing,then give card a try in your EKEN.Reformatting will completely erase everything on your card,so make sure you have saved anything that you might want to keep,also make sure the little read/write toggle on the side of card is in the proper position.You might have already tried all of this,only mentioning just in case.I wish you good luck,let us know how things turn out.

 

[totz]

i need help with this too,i have tried everything.....iam almost giving up.....

 

[TheMartian]

Have you tried formatting SD card to FAT32?

Also check that card isn't locked with that little side tab on the side of it.

 

[stujd1959]

Have you tried formatting SD card to FAT32?

Also check that card isn't locked with that little side tab on the side of it.

I'm having the same problem with MicroSD HC cards. I've tried an 8GB and 2 different 16GB cards. My PC reads the cards fine but it is not recognised by the Tablet. Would a non-HC card work better? And I can't find a locking tab on a Micro SD