So I bought my second Novel friday. I went to Bed Bath and Beyond (same store I went to 3 weeks ago) I was able to Get the $20 rebate, Price match Walgreens ($150) and 20% off one item. Paid $119.99 + tax (rebate pending). Different to this unit is 7_18_B firmware vs 7_04_B. Along with the purchase I received a 3 page black and white printed "Pandigital Novel - Customer Service Guide"It has step by steps and illustrations forerforming a Hard ResetFixing Memory (internal) card issues by Multiple rebooting OR Re-Seating Internal Memory CardA brief how-to for wifi networks FAQ from 7/16 explaining why they have gotten a bad rep.As well as explaining that some BB&B units had firmware loading issues if OLDER firmeware was used. (Does this indicate that at some point we may not be able to downgrade?)Lastly a statement that "Currently all units released to the market have been loaded with the same production firmware"