Okay, I managed to get the drivers installed for the Novel on my machine using the 64 bit drivers but I've arrived at another problem. Whenever I send any commands to the Novel over the USB connection using ADB my Novel freezes completely to the point where I have to press the reset button to get the unit booted back up. I've tried it now with two different machines using the same zipped file from Nate the Great and each time it happens my Novel just freezes. I've spent the better part of two hours on this now, and I've gotten to this point and then nothing. Does anybody have any insight into this? I've also had a few WiFi problems, such as the connection randomly dropping when I'm less than 10 feet from the router. Also the internal WiFi card in this device has incredibly bad reception, as I can't get more than about 50 feet away from the device before my signal just drops completely. At this point the only other way to get the firmware off of this device is to open it up and image the microSD card, but that's not something I'm willing to do just yet. I would do it if I could just return this Novel for another one, but there isn't a Kohl's within a 100 mile radius of me that has any more PDNs in stock and there's no telling how long it will take for Kohl's to get more.