1st go our download section and get the updated firmwareWe are waiting for the updated firmware the version they have now is known to break the wifi ImportantFile must be copied to the SD card in the original, zipped format. Do not unzip prior to loading on your SD card.1) Power down your Pandigital Novel. 2) Insert the SD card containing the update file into the SD card slot. 3) Press POWER and VOL+ simultaneously and hold for 5 seconds. 4) Your Pandigital Novel will begin the update process automatically. You should see the Pandigital Novel welcome screen followed by an upgrade progress indicator.Your Pandigital Novel will automatically reboot once the update is complete.