Augen Live Support:Mark Reed: Is there still a planned update for this week to continue to fix some of the issues with the Gentouch78?Christian: hi markChristian: ETA for the patch would be August 20, 2010Christian: we are sorry for the inconvenience mark.Mark Reed: any idea whats included in this patch ?Christian: it will be the Factory Reset patchMark Reed: that is all?Christian: for the mean time yes.Christian: hopefully they can release a few more with the August 20th release dateCPG