Try sending a message to this YouTube accounthttp://www.youtube.com/user/EmpireTechnologyThat webpage is under a company called HK EmpireTechnology, I can't confirm that it's a legit webpage as it is unable to provide a real product photo before. Good luck with that.If there's no luck getting your product back, try suing them and claim a refund from the payment website.NOTE: Usually online payment has a refund period for about 30 days, claim it back while it lasts.