[Canuck77]

Ordered two Hyundai Rock X 800 tabs. One came in great shape, and one came with what appears to be a screen problem. Do I need to send this one back, or is it something that I can resolve myself?

There are two circles, one in the upper left corner, and one just off center to the right hand side. In addition, there looks to be "peeling" in the upper right corner.

Can anyone offer me some advice, please? It's a gift for my son, so I'll need to set the right expectations with him for tomorrow.

Pics attached to this to show the issues..

Overall picture:



Upper left corner:



Upper right corner:



Thanks, everyone!

dave

[Canuck77]

Pic fail. Sorry about that.

Let's try these:

Overall:

 IMG_1674.JPG (500.08K)
Number of downloads: 17

Top left:

 IMG_1675.JPG (533.41K)
Number of downloads: 15

Center:

 IMG_1678.JPG (493.57K)
Number of downloads: 11

Top right:

 IMG_1679.JPG (528.73K)
Number of downloads: 10

[Nickos-V]

Tablets come with a stuck on screen protector. It is sticky on the one side like tape. Both my U30GT-H & N80 had this. Not sure if my i7 had it or not. Just peel it away and clean the display with cloth sprayed with Windex. I have done this for my tablets. Better to have direct contact with the display anyways instead of using a screen protector.

Your pics are bad quality and hard to make out what is going on but I am fairly certain that is your problem.

A touch screen using strong glass should be able to handle very tiny to minor scratches on its own. That is the only thing a screen protector is there for.

[Canuck77]

Hahaha... I fail once again. You're right - it was just the screen protector.

Sorry about that. Hope my stupidity put a smile on someone's face before Christmas.

Thanks, Nickos, for the reply and for not making fun of me.

[Nickos-V]

Canuck77, on 24 December 2012 - 11:03 AM, said:

Thanks, Nickos, for the reply and for not making fun of me.

Hey, no problem. I have been there too.

I did not realize there was an "extra" screen protector on my U30GT either and thought I had scratched up the display a few months back trying to fix the broken buttons on mine. Then I read someone else's post and figured out the tablet companies use a "sticky" screen protector too.

Screen protectors are kinda useless on these newer, stronger touch screens. The old ones would scratch up kinda easily. New touch screens tend to use stronger glass which is better at resisting tiny or minor scratches. Though, should always take good care of the tablet to avoid any scratches from even happening.

Enjoy your tablets!!!


Later,

This post has been edited by Nickos-V: 24 December 2012 - 02:03 PM