A lot of people tried different routes to install the upgrade, by which killing/bricking their units. If they installed the firmware directly to their tablet, that firmware by Craig (as it is in the image file) is scripted to just cycle an install over and over (while failing) as it it thinks the main storage for the device is actually the sd card. So many ppl have done this in fact that specific stores which carried these unit over Christmas were told NOT to take any more back and not to sell their remaining units unless they only had a few left. Even then, they had to sell them at discount. My 741E only cost my $25 due to these issues. However, now I cant get my sons fixed at all and these stores will not be carrying this model to trade and/or replace. The store's policy prevents return and they sya contact the manufactuer for replacement. Craig says take it back to the store as they wont replace it without you sending them the old unit, $, and paying for return shippping (in all, they want about as much as a new unit costs).
If you can't get LiveSuite to correctly recognize the update mode, try the whole procedure on another computer, preferrably XP 32-bits.
@squirrel Thanks for the reply. Yea, I have tried that on this pc several times over. I think I may have to try this whole process on a different pc than (I havent tried that yet). It's weird cause currently I can use this pc (netbook)to connect and fix several other tablets thanks to you guys here at Slatedroid. And like I said, it worked for this tablet once. It still works for my other tablets of the same make and model, just not this one tablet. I'll try on a different pc and see if it works.