Jump to content


Cant connect Cruz reader to computer VIA USB

  • Please log in to reply
1 reply to this topic

#1 robbhud121@gmail.com



  • Jr. Member
  • Pip
  • 1 posts

Posted 05 January 2011 - 09:01 PM

Hello, I have a Cruz Reader T103, I am currently using Windows XP Service Pack 3, and for some reason when i connect the usb cable to the reader it shows up in device manager as "Unknown Device" and doesnt assign it a drive letter. Then a bubble pops up in the bottom right corner saying "one of your USB devices has malfunctioned and windows does not recognize it"
Does anyone know how to fix this?

#2 gbuskirk


    Advanced Member

  • Jr. Member
  • PipPipPip
  • 46 posts

Posted 06 January 2011 - 01:19 PM

You need to install the device driver from the Velocity Micro site (http://www.cruzreader.com)