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Cant connect Cruz reader to computer VIA USB


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#1 robbhud121@gmail.com

robbhud121@gmail.com

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Posted 05 January 2011 - 09:01 PM

Hello, I have a Cruz Reader T103, I am currently using Windows XP Service Pack 3, and for some reason when i connect the usb cable to the reader it shows up in device manager as "Unknown Device" and doesnt assign it a drive letter. Then a bubble pops up in the bottom right corner saying "one of your USB devices has malfunctioned and windows does not recognize it"
Does anyone know how to fix this?

#2 gbuskirk

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Posted 06 January 2011 - 01:19 PM

You need to install the device driver from the Velocity Micro site (http://www.cruzreader.com)